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GUEST INFORMATION PACK

Your Winter Stay With Us

1. BEFORE YOUR ARRIVE

2. WHEN YOU ARRIVE

3. WHILE YOU STAY

4. WHEN YOU LEAVE

1. BEFORE YOUR ARRIVE

2. WHEN YOU ARRIVE

3. WHILE YOU STAY

4. WHEN YOU LEAVE

01

EXPERIENCE THE LAUCHERNALP LIFESTYLE

Before You Arrive

Pre-book your Ski Passes or Buy them on arrival at the Bergbahnenen ticket office

https://lauchernalp.pricenow.ch/en/home

Pre-checkin

Please complete the check-in link sent to you, you will then be issued with a travel pass that will allow you to travel the Gondola at a discounted price your stay.

With this card you can benefit from numerous discounts in our region. You can find an overview of the services and discounts here.

02

EXPERIENCE THE LAUCHERNALP LIFESTYLE

When You Arrive

Call or Message Us

Please let us know when you arrive in Wiler, contact Carlo on +41 76 689 5277 or Gen on +41 79 753 3088

Arriving by Train

The Lötschberger departs from Bern and Brig directly to Goppenstein, where passengers swap over to the Post Bus that takes you directly to the bottom of the Gondola in Wiler

Trains depart to and from Berne in the morning and evening and throughout the day on Sundays.

The journey time from Bern is approx. 1½ hours and from Zurich and Basel approx. 2½ hours.
Visit www.bls.ch/en for train times.

Arriving by Car

When driving by car you will travel through the Lötschberg Toll Tunnel. (BLS Lötschberg Tunnel Car Transport Train)

Purchase your toll ticket and Drive onto the train that will transport you through the tunnel to Goppenstein station.

Simply drive off the train and follow directions to the Parkhaus in Wiler: https://goo.gl/maps/QJHNxpTpF1tZ1kMk8

TIP

Best to drop off your gear and luggage directly at the bottom of the Gondola Station before parking.

There is a Parkhaus at the bottom of the Gondola for your Cars to park safely. Around CHF 8 per day per car.

Luggage Transport

Drop your luggage at the luggage station behind the Bergbahnen in Wiler. Luggage payments can be made directly to the Bergbahnen Office, where you can purchase your Cable Car tickets and ski passes. For Apartments, Delivery to be made to Lauchernalp Resort Residences or your respective Chalet. CHF 60 per delivery load.

Gondola / Cable Car

From Wiler you will take a Gondola up to Lauchernalp, it’s only a 3 minute ride, tickets to be purchased at the Bergbahnen ticket office, don’t forget to use your guest card, along with Swiss Half Pass for reletave discounts. 

Gondola Prices

https://www.loetschental.ch/en/cable-cars/prices/tarifs-winter-62

TIP

NB: The Last Luggage Transport is at 17h00, please ensure you arrive before this time. Should you arrive late please contact us to make alternative arrangements for your luggage to arrive the next morning.

The best practice is to have CHF 60 Cash to pay directly at the luggage station, or you can purchase the ticket at the Bergbahnen ticket office.

More info: https://www.loetschental.ch/en/cable-cars/luggage-transport

From The Gondola to your Accommodation

From the Gondola, make your way on foot up to your accommodation where you will meet Carlo, Jon or Gen on arrival for check-in and to orientate you.

Your luggage transport will arrive shortly to your Apartment/Chalet.

03

EXPERIENCE THE LAUCHERNALP LIFESTYLE

While You Stay

Wifi

The Apartment Building has it’s own Wifi.
Wifi Name: Eden Mountain Guest

Please follow the guided steps to Login. If you have any trouble please contact us on: +41 79 753 3088

TIP

Chalets have their own Wifi, with details will be in the Chalet.

Apartment Keycard
You will receive 2 keycards per Apartment, this will give you access to the apartment entrances, your apartment and your storage unit.

Apartment Storage
Each Apartment has it’s own storage unit across the passage for your additional luggage/ski gear, your keycard will open and close these rooms

TIP

Chalets have their own Storage and a set of Keys

Rubbish / Trash
Rubbish bags (Kericht Säcke) of 35L or 17L, subject to a fee, are available in the Volg supermarket in Wiler (ask at the cash register).  There is a collection point for glass, paper, cardboard, PET and metal in the mountain station of the Wiler – Lauchernalp cable car.

Groceries
In Wiler at the cable car valley station is a small supermarket called Volg. Here you can buy your main necessities. It is also possible to order groceries and have them delivered to the cable car station of Lauchernalp. Volg, Dorfstrasse 80a Wiler Telefon: 027 525 31 14, Opening times: daily 6:00-19:00 hrs.

In Gampel (20min drive from Wiler cable car station) you can find a Coop and a Migros supermarket.

Restaurants

 

Alpenhotel zur Wildi, Lauchernalp

 +41 27 939 19 89

Berghaus, Lauchernalp

 +41 27 939 12 50

Panorama restaurant Zudili, Lauchernalp

 +41 27 939 33 33

Restaurant Bärgsunna, Lauchernalp

 +41 27 939 11 11

Hotel Nest- und Bietschhorn, Ried

 +41 27 939 11 06

Restaurant Lonza, Wiler

 +41 27 939 12 31

Hotel Sporting, Wiler

 +41 27 939 13 77

Tschäggättu Pub, Wiler

 +41 27 967 78 92

Cool School
The ski school is based close to our Apartments, next to the cable car building. You can reserve group/private lessons here.

The Cool School also offers child care in Snowli-Land. Little children can be supervised on request by trained staff in the afternoons (1.00 pm – 4.00 pm. In Snowli-Land. Here, the kids can play, paint or let off steam on the bouncy castle.

Ski Rental
At the Intersport Sporthaus – which is housed in the cable car station and is run by the ski school team. It also offers all kinds of sports equipment for sale. http://www.sporthaus-lauchern.ch/home.html

04

EXPERIENCE THE LAUCHERNALP LIFESTYLE

When You Leave

Time
Check-out is strictly at 10am

Leaving your Apartment/Chalet
Please ensure the Dishwasher is loaded and switched on and your Rubbish bag and Recycling are dropped off at rubbish/recycling area at the Bergbahnen.

Please leave you keycards on the kitchen counter.

We’d love to say goodbye, please message us before you leave and one of our hosts will meet you for check out.

Luggage Transport
Your luggage transport is to be arranged before check-out with the Bergbahnen Office +41 27 938 89 99, they will pick up your luggage from your residence and ensure it’s transported to the bottom of the Gondola in Wiler. Please note that this service, per delivery, will be CHF 60 payable to the driver or Bergbahnen Ticket office. 

EN