Services & FAQ’s Everything you need to know


Interested in the weather forecast and slope conditions?

Get more information on:

Snow and Live Webcam here

Where can I store my ski gear when staying at the Amethyst apartment building?

There is a ski room in the Amethyst building, at the lower entrance. Skis / snowboards can be kept in the ski room, ski / snowboard shoes should be kept in the hallway on the tray outside your apartment. Other gear can be kept in the apartment, or in your apartment storage room.

Timetable cable car
Where do I buy my skipass?

Online at:

Or in person at the cable car ticket booths in Wiler or Lauchernalp.

Where can I rent ski/snowboarding equipment?

At the Intersport Sporthaus – which is housed in the cable car station and is run by the ski school team. It also offers all kinds of sports equipment for sale.

Where can I arrange ski/snowboarding lessons?

At Cool School; The Swiss Ski school Lotschental. The ski school is based next to the cable car building and you can reserve group/private lessons here.

Information and reservations:
Snow Sports School Lötschental – Cool School, Tel. +41 27 939 16 11  – Book lessons for you and your children online now.

Opening times: Winter Season, daily from 8:30 am to 5:00 pm.

The Cool School also offers child care in Snowli-Land. Little children can be supervised on request by trained staff in the afternoons (1.00 pm – 4.00 pm. In Snowli-Land. Here, the kids can play, paint or let off steam on the bouncy castle.

Travelling to Lauchernalp

Catching a train from Bern

Take a 1 hour 23 minutes scenic ride from Bern to Goppenstein by train. Buy Tickets

Travel by BLS Car Transport

You can buy your car transport ticket online, print it out yourself or display it on your mobile device. Buy Tickets


Where can I park in Winter when visiting Lauchernalp?

In Wiler, next to the cable cart station, are several paid parking areas where you can park longer term.

Where can I park in Summer?

In summer, you have two options. 1) You can park in Wiler and take the cable car up to Lauchernalp. 2) Once the snow has cleared, you can drive up to Lauchernalp with your luggage and either bring your car back down again, at the Amethyst building CHF25 for 3 Days or CHF35 for 7 Days.


How do I get my luggage from my car to my chalet?

When arriving at Wiler, there is a small parking area (left of the gondola) reserved for unloading your luggage. All the luggage – together with your groceries –  can be put in a container to be found underneath the cable car. At the booth there (on Fridays or Saturdays) – or at the cable cart ticket office, you can buy a one way luggage ticket for CHF 60. This includes delivery from the cable car to your chalet.

More information:
Tel. +41 27 938 89 99

When leaving, how do I get my luggage from my chalet to the cable car and back down to my car?

Reserve a luggage pickup (preferably a day in advance) at the cable car office, which will include the cable cart ride down – Cost of one way luggage ticket: CHF 60 to be paid in cash. You can pick up your luggage again underneath the cable car, at the small parking area where you left the luggage in a crate at your arrival.

More information:
Tel. +41 27 938 89 99

Dining & Groceries

What restaurants can I find closeby?
Alpenhotel zur Wildi, Lauchernalp  +41 27 939 19 89
Berghaus, Lauchernalp +41 27 939 12 50
Panorama restaurant Zudili, Lauchernalp +41 27 939 33 33
Restaurant Bärgsunna, Lauchernalp +41 27 939 11 11
Hotel Nest- und Bietschhorn, Ried +41 27 939 11 06
Restaurant Lonza, Wiler +41 27 939 12 31
Hotel Sporting, Wiler +41 27 939 13 77
Tschäggättu Pub, Wiler +41 27 967 78 92


Where do I buy my groceries?

In Wiler at the cable car valley station is a small supermarket called Volg. Here you can buy your main necessities. It is also possible to order groceries and have them delivered to the cable car station of Lauchernalp. Volg, Dorfstrasse 80a Wiler Telefon: 027 525 31 14, Opening times: daily 6:00-19:00 hrs.

In Gampel (20min drive from Wiler cable car station) you can find a Coop and a Migros supermarket.

Staying at Lauchernalp

Raiffeisen Bank & ATM

In Wiler, past the cable car station on the left hand side is a Raiffeisen Bank with an ATM.  Tel. +41 27 933 13 13

Waste disposal

Rubbish bags (Kericht Säcke) of 35l or 17l, subject to a fee, are available in the Volg supermarket in Wiler (ask at the cash register).  There is a collection point for glass, paper, cardboard, PET and metal in the mountain station of the Wiler – Lauchernalp cable car.

Guest card - How does it work, where can I use it?

With your stay at the Lauchernalp Resort Residences a guest card for all adult guests is included, with which you can find all kinds of interesting deals in canton Wallis.

After your reservation and payment, you will receive your sign up for the guest card per email. On this website you can find more information on the latest deals:

When bringing little children to Lauchernalp resort…

….we can provide you with a baby high chair and sleeping cot. Please ask your hosts, or request these items while making your reservation.


Doctor: Dr Lutgard Werlen, Wiler
Pharmacy, Gampel
BLS Travel Center
BLS car transport, Goppenstein

 0900 55 3333
(1.50 CHF/min from landline)

Lost property office in Lötschental, Wiler
Hollandia garage/petrol station, Kippel
Garage/breakdown service, Alpin Garage, Wiler
Lauchernalp Bergbahnen, Wiler
Emergency service & mountain rescue, Valais
Post bus service in Lötschental
Raiffeisen Bank, Wiler
Hospital, Visp
Vet, Visp
Weather forecast
Walliser Kantonalbank, Gampel
Dentist, Gampel
LUXURY Alpine Living IN Style and comfort

Featured Services

Enjoy the freedom of Access to our On-site Amenities. Your Residence includes the
following exclusive features.

Luggage Service

During Winter Season, the Gondola team can bring your luggage from the base of the Gondola, all the way to the doorstep of your apartment or chalet.

Ski Room & MTB Storage

Our Amethyst Apartment Hotel offers plenty of storage space for your skis, snowboards, MTBs and other gear. Most Chalets have plenty of storage space as well


Connecting your apartment to our on-site amenity and shared spaces. Our Amethyst apartment building has an Elevator connecting all floors.


Our apartments and chalets are self serviced, but we do provide cleaning on check out, and weekly complimentary linen service.  Require anything during your stay? Contact our Reception team.

High Speed Internet 

All our apartments and chalets are connected to the high speed Swisscom internet services, enabling HD entertainment and remote working.